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Can I request a book or video (even if it is checked out) or have it sent from another ACC library?

42 views   |   0   0   |   Last updated on Oct 20, 2017    Library Facilities & Resources

 

Yes- here's how to do it:

Note: You cannot request textbooks from the Student Support Textbook Collection online.

  1. Search the ACC Library Search Tool on the library homepage http://library.austincc.edu for the item.
  2. Once it is found, Click on the Request Item button.
  3. Fill in your ACCeID and password.
  4. Choose the campus location where you plan to pickup your item.
  5. Review your request and click on the Request Item button to complete your request.

NOTE on books/videos at other libraries: Items are pulled from shelves only once each morning (M-F). Campus mail delivery may take 2-4 days. If you require faster service -- or, if you have not heard from us within 10 days -- contact the library directly. Also note that items are not always returned by their due dates. Items on order will take longer.

NOTE on requesting books/videos that are checked out: Items are not always returned by their due dates. You will receive a message at your ACC email address when requested items are ready for pickup.

If you wish to suggest or request that a new title be purchased for the library, you can find more information here.

See related: Get a book or article ACC does not own || Document Delivery