Skip to main content

Ask a Librarian

Find what you need in our searchable FAQ.

What should I do if I get a security error when trying to access a library database?

1545 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Nov 07, 2017   

 

What happens when I get an error message like "Untrusted Connection" or "Your connection is unsecure."

The Library has received questions regarding certificate errors or security exception errors when clicking library database links. We are aware of this issue and it is not unique to ACC. Database vendors are moving to the more secure "https" and adding security certificates. So, you may encounter more of these types of messages.
To find out more about web security certificates and what to do when you see one, go to our page on Security Certificate Errors and Library Databases.